FAQs

1. What is Vihado?

Vihado is your one-stop online destination for high-quality health and beauty products. We offer a wide range of nutritional supplements, essential oils, flavored green teas, edible seeds, vitamins & supplements, hair & face powders, and skincare products. Additionally, we provide expert diet and nutrition consultations to help you achieve your health and fitness goals.

2. How do I place an order on Vihado?

Placing an order on Vihado is simple and hassle-free. Browse our product categories, add the desired items to your cart, and proceed to checkout. You can create an account for faster checkouts and order tracking or continue as a guest.

3. Can I get diet and nutrition consultation from Vihado?

Yes, Vihado offers expert diet and nutrition consultation services. Our team of young and dedicated nutritionists is here to guide you in achieving your health and fitness goals effectively.

4. How can I reorder products?

Reordering products on Vihado is easy. Log in to your account, go to your order history, and select the items you wish to reorder. With just a few clicks, your order will be placed.

5. Are your products certified?

Yes, Vihado is certified by the Food Safety and Standards Authority of India (FSSAI), ensuring that all our products meet the highest quality and safety standards.

6. How do I know the expiration dates of the products?

Our advanced e-commerce platform provides real-time stock information, including product expiration dates. You can find this information easily on the product page before making a purchase.

7. What is your return policy?

We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please refer to our return policy on the website or contact our customer service team for assistance.

8. How do you ensure the freshness of your products?

At Vihado, we operate state-of-the-art, air-conditioned, and highly clean warehouses to maintain the freshness and quality of our products. We are committed to delivering only the best to our customers.

9. Can I track my order?

Yes, you can track your order by logging into your account and checking the order status. You will also receive email updates regarding the status of your shipment.

10. Do you offer international shipping?

Currently, we are focused on serving customers within India. Please check our shipping policy for updates on international shipping options.

11. How can I contact customer support?

For any inquiries or assistance, you can contact our customer support team through the contact form on our website, or email us at support@vihado.com. We are here to help you with any questions or concerns you may have.

12. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets. All transactions are secure and encrypted for your safety.

13. Do you offer discounts or promotions?

Yes, Vihado regularly offers discounts and promotions on various products. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and offers.

We hope these FAQs help you with any questions you may have. If you need further assistance, please don't hesitate to reach out to us. Thank you for choosing Vihado!